If you have just restarted the computer and you are on the log-in screen, click on the CTL user. There is no password. If you have just wakened the computer up from sleep and it asks for a login to unlock the computer, the user name is ccnmtl. Leave the password field blank and click OK. This should unlock the computer.You can save files on a writable CD, DVD or flash memory device. You can also upload files to your CourseWorks Web site (See CourseWorks Guides for more information) and download them to the SMART Board computer, or you can email the files to yourself and access your mail on the SMART Board using LionMail or any other Web-based email account.